Seller Product Disclosure

SELLER DISCLOSURE & IMPORTANT INFORMATION

Product Quality & Authenticity

  • All products are manufactured items sourced from reputable suppliers
  • Each item undergoes thorough quality inspection before shipping to ensure it meets our standards
  • We guarantee authentic products as described in our listings

Product Condition

  • All items are brand new unless otherwise stated in the listing
  • Products are shipped in original or protective packaging

Shipping & Handling

  • Free shipping on all orders (no minimum purchase required)
  • Items are carefully packaged to prevent damage during transit
  • We ship from the United Kingdom

Returns & Refunds

  • Please review our return policy before purchasing
  • Items must be unused, unworn, and in original packaging with all tags attached
  • Contact us within 14 days of receipt for return authorization

Hair Products Disclaimer

  • Hair extensions and braiding hair are final sale for hygiene reasons once opened
  • Colour may vary slightly from images due to monitor settings and lighting
  • Please check product specifications carefully before ordering

Shapewear Disclaimer

  • For hygiene reasons, shapewear items cannot be returned once opened or tried on
  • Please refer to our size chart to ensure proper fit before purchasing

Warranty Information

  • Manufacturer defects are covered - contact us immediately if you receive a defective item
  • We do not manufacture these products but work directly with trusted suppliers
  • Warranty claims must be made within 30 days of delivery

Limitation of Liability

  • We are not liable for any allergic reactions, skin sensitivities, or adverse effects from product use
  • Customers are responsible for ensuring products are suitable for their individual needs
  • We are not responsible for delays caused by shipping carriers or customs

Contact Us

  • For questions or concerns, please contact us before leaving feedback
  • We are committed to resolving any issues promptly and professionally

By purchasing from us, you acknowledge that you have read and agree to these terms and disclosures.